Perusahaan Sejenis Auto Cargo

Article 5: About customer’s personal information

• We requested for your personal information with a sole purpose of strengthening our customer satisfaction. We promise that your personal information is secured and will not be shared with any third party.

Article 8: Responsibility for payment

• 8.1 Customers have responsibility for paying the deposit of 50% of the total cost when you’re sending requests for us to place orders on your behalf and paying the remaining deposit as soon as possible once packages arrived in VN

• 8.2 Customers that are sending packages from US to VN have to pay 100% of the service fee before the procedure has been confirmed as complete

Article 10: Return policy for the service of “buying goods online”

VietAir Cargo aims to obtain high customer satisfaction when using our services; however, unfortunate events might arise and VietAir Cargo promise to provide support our customers in any way that we can.

10.1 If customers receive items that are not accurate according to the provided description, VietAir Cargo will contact the seller on your behalf and resolve these concerns. According to our policy, we have to wait once the seller ship the corrected items before shipping them to you or we can refund your payment in order to cancel the order. In these situations, we will help you to contact the seller and try to resolve the problem with your interests in mind. If you need to resend the packages back to the US to return to the seller, VietAir Cargo will help our customer with the transportation fee for a free, partial, or full shipping fee.

10.2 If you’ve received packages with less quantity than the amount ordered in your invoice, VietAir Cargo will help our customers to contact the seller so they can ship the remaining missing items or to refund you for the cost of the missing items. Depending on your individual situation, VietAir Cargo ensures that customers are able to receive cost for your original ordered items and our service fee for any missing items or receive the package with missing items and not to have to pay any additional fee

10.3 If customers received packages with damaged or broken items that cannot be used, VietAir Cargo will provide assistance for a certain following situations:

PT Multipolar Technology Tbk

Kantor Operasional 1Boulevard Gajah Mada No. 2025Lippo Cyber Park, Lippo VillageTangerang 15811

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Bank Rakyat Indonesia (Persero) Tbk adalah perusahaan yang bergerak di bidang perbankan dengan nama BRI. Perusahaan menyediakan produk dan jasa keuangan yang lengkap, mulai dari layanan perbankan konvensional maupun syariah, asuransi dan multifinance untuk mencapai aspirasi sebagai penyedia jasa keuangan terintegrasi. Fokus usaha perusahaan berada pada segmen usaha mikro, kecil dan menengah (UMKM), serta menjadi pelopor microfinance di Indonesia.

Perusahaan beroperasi dalam empat segmen usaha, yaitu Bisnis Mikro yang ditujukan untuk melayani nasabah individual dan pengusaha mikro; Bisnis Ritel yang ditujukan untuk melayani wirausaha kecil dan menengah (UKM) antara lain layanan pembiayaan konsumer dan komersial; Bisnis Korporasi yang melayani korporasi besar dan institusi seperti Badan Usaha Milik Negara (BUMN) maupun non-BUMN yang memberikan trickle down business bagi segmen UMKM, dengan menyediakan rangkaian lengkap produk kredit dan simpanan serta jasa perbankan meliputi layanan perbankan internasional, treasury dan jasa penunjang pasar modal, dan juga melakukan pinjaman sindikasi dan pemberian fasilitas limit committed dan uncommitted kepada Industri Keuangan Non Bank (IKNB) di dalam negeri; serta Bisnis Entitas Anak yang meliputi perbankan konvensional dan syariah, layanan pembiayaan, layanan remitansi, asuransi jiwa, modal ventura dan sekuritas.

Perusahaan melakukan inovasi perbankan digital dengan meluncurkan BRISPOT, sebuah aplikasi mobile-based dengan konsep one stop service bagi Loan Officer untuk proses kredit end to end, dimanapun dan kapanpun; dan BRIlink yang merupakan layanan branchless banking BRI untuk melayani masyarakat dalam melakukan transaksi keuangan sebagai perwujudan Laku Pandai (Layanan Keuangan Tanpa Kantor dalam rangka Keuangan Inklusif) dan LKD (Layanan Keuangan Digital) serta menjaga kedaulatan rupiah.

Untuk memperkuat eksistensi bisnis di kancah global, perusahaan membuka unit kerja di luar negeri, yaitu di Singapura, BRI New York Agency, BRI Cayman Island Branch, Hong Kong Representative Office, BRI Remittance Hong Kong dan di Timor Leste.

Bank Central Asia Tbk adalah perusahaan yang menjalankan usaha dan kegiatan di bidang perbankan sebagai bank umum. Perusahaan membagi bisnisnya dalam beberapa lini yaitu perbankan transaksi, perbankan korporasi, perbankan komersial dan UKM, perbankan individu serta perbankan tresuri dan internasional.

Perbankan transaksi dilakukan melalui pengembangan produk dan layanan yang inovatif, diantaranya aplikasi mobile banking, layanan penyelesaian pembayaran melalui e-Commerce, dan mengembangkan konsep baru electronic banking center yang melengkapi ATM center dengan tambahan fitur yang didukung teknologi terkini. Perbankan korporasi menyalurkan kredit untuk mendukung kebutuhan nasabah korporasi sesuai dengan potensi pertumbuhan, profil risiko dan permintaan kredit. Perbankan komersial dan UKM menyediakan kredit modal kerja dan investasi serta layanan cash management bagi nasabah komersial dan Usaha Kecil & Menengah (UKM). Perbankan individu menyediakan beragam produk dan layanan perbankan individu seperti kredit pemilikan rumah, kredit kendaraan bermotor, kartu kredit, bancassurance dan produk investasi. Perbankan tresuri melakukan pengelolaan aset keuangan bank dengan mempertimbangkan keseimbangan antara kebutuhan likuiditas dan imbal hasil yang diperoleh. Sementara perbankan internasional memberikan layanan dan produk di bidang remittance serta trade finance.

Produk dan layanan yang dimiliki perusahaan meliputi berbagai produk simpanan seperti tabungan, simpanan pelajar, deposito berjangka dan giro; berbagai layanan transaksi perbankan seperti safe deposit box, transfer, remittance, collection dan kliring, bank notes, travellers' cheque, virtual account, payment, auto debit, payroll services, cash pick up, pembayaran pajak dengan sistem e-billing, jasa kustodian dan business debit card (BDC); berbagai layanan perbankan elektronik seperti ATM, EDC, autoprint, internet banking, mobile banking, call center, phone banking, SMS top up, e-Tax dan CS digital; berbagai layanan cash management seperti payable management / disbursement, receivable management / collection (B2B & B2C) dan liquidity management; layanan kartu kredit; berbagai produk bancassurance seperti asuransi kebakaran, asuransi property all risks (PAR), asuransi kendaraan bermotor dan asuransi lainnya; berbagai produk investasi reksa dana seperti reksa dana pasar uang, reksa dana terproteksi, reksa dana pendapatan tetap (IDR dan USD), reksa dana campuran, reksa dana saham (IDR dan USD); berbagai produk investasi obligasi surat utang negara, surat berharga syariah negara; berbagai fasilitas kredit seperti, kredit pemilikan rumah, kredit kendaraan bermotor, kredit modal kerja, kredit sindikasi, kredit ekspor, trust receipt, kredit investasi, distributor financing, supplier financing, dealer financing, warehouse financing, showroom financing dan investment financing; berbagai layanan standby LC / bank garansi; berbagai pembiayaan ekspor-impor (trade finance); berbagai surat kredit berdokumen dalam negeri (SKBDN / Local LC); dan berbagai fasilitas valuta asing seperti spot, forward, swap dan produk derivatif lainnya.

Jaringan usaha perusahaan didukung kantor cabang utama, kantor cabang, kantor cabang pembantu dan kantor kas yang tersebar di berbagai kota di DKI Jakarta, Banten, DI Yogyakarta, Jawa Barat, Jawa Tengah, Jawa Timur, Bangka Belitung, Bengkulu, Jambi, Lampung, Nanggroe Aceh Darussalam, Riau, Sumatera Barat, Sumatera Selatan, Sumatera Utara, Kalimantan Barat, Kalimantan Selatan, Kalimantan Tengah, Kalimantan Timur, Kalimantan Utara, Gorontalo, Sulawesi Barat, Sulawesi Selatan, Sulawesi Tengah, Sulawesi Tenggara, Sulawesi Utara, Bali, Nusa Tenggara Barat, Nusa Tenggara Timur, Maluku, Maluku Utara, Papua dan Papua Barat. Perusahaan juga memiliki kantor perwakilan di Singapura dan Hong Kong.

Multipolar Tbk adalah perusahaan induk yang menjalankan kegiatan usaha melalui perusahaan anak antara lain dalam bidang jasa telekomunikasi, teknologi informasi, perdagangan umum termasuk perdagangan impor, ekspor, interinsuler, lokal dan ritel (eceran), jasa pengembangan dan pengelolaan properti / real estate, serta jasa penyewaan ruang dalam bangunan.

Lini bisnis utama perusahaan di segmen ritel adalah PT Matahari Putra Prima Tbk yang merupakan peritel multiformat modern yang mengoperasikan jaringan ritel hipermarket Hypermart, gerai grosir SmartClub, supermarket Foodmart yang terdiri dari Foodmart Primo untuk segmen premium dan Foodmart Fresh untuk produk segar berkualitas, Boston Health and Beauty untuk produk perawatan dan kesehatan pribadi, convenience store FMX, dan e-commerce melalui aktivitas online-to-offline (O2O). Matahari Department Store (MDS), sebagai pionir konsep department store modern di Indonesia merupakan department store pilihan untuk segmen kelas menengah yang menyediakan berbagai pilihan produk fashion, produk kecantikan dan barang keperluan rumah tangga. Anak usaha perusahaan lain di segmen ritel, PT Gratia Prima Indonesia (GPI), mengoperasikan jaringan toko buku Books and Beyond (B&B), yang menawarkan berbagai koleksi buku, mainan, serta alat tulis impor dan lokal dalam konsep gerai modern. Anak usaha perusahaan PT Matahari Graha Fantasi (MGF) mengelola jaringan pusat hiburan keluarga Timezone yang menawarkan pengalaman bermain game arcade.

Segmen Telekomunikasi Multimedia Teknologi (TMT) dijalankan melalui PT Multipolar Technology Tbk (MLPT), yang memberikan layanan dan solusi TI komprehensif; dan PT First Media Tbk (FM), entitas asosiasi perusahaan yang merupakan perusahaan induk dari sejumlah anak perusahaan yang berfokus pada telekomunikasi dan jaringan infrastruktur, serta jaringan layanan TV berbayar yang dapat memproduksi dan menyiarkan konten sendiri. Anak usaha perusahaan di bidang manajemen arsip, PT Multifiling Mitra Indonesia Tbk (MMI), memberikan layanan di bidang manajemen kearsipan, data komputer, dokumen berharga, dokumen elektronik, dan penghancuran dokumen yang aman. Anak usaha perusahaan di bidang manajemen properti, PT Nadya Putra Investama (NPI) dan PT Matahari Pacific (MP), mengelola pusat perbelanjaan, perkantoran, dan apartemen. Anak usaha perusahaan, PT Brilliant Ecommerce Berjaya mengoperasikan platform berbasis web yaitu Mbiz, yang menyediakan solusi total procurement yang terintegrasi secara penuh dengan B2B e-commerce marketplace dan solusi e-procurement.

Article 2: Customers’ rights and responsibilities

2.1 Customers that are sending packages and/or requesting to place any orders are considered individual or agent that has demands for buying and transporting through VietAir Cargo

2.2 Customers are responsible for checking their requested items’ qualities according to the US and Vietnam laws before requesting VietAir Cargo to place your orders

2.3 Customers are responsible for accurately reporting all prices true to their tags and providing valid information. In cases of dispute, VietAir Cargo will rely on your provided information to resolve any problem. Customers are required to be flexible with VietAir Cargo opening and inspecting your packages once they’ve arrived at our office and before sending them to VN according to IAC laws

2.4 Customers are responsible to read our policies and procedures carefully as well as credibilities of websites that you’re buying from when using our services of “buying US goods” and “self-ordering goods on US websites”

2.5 Customers are only allowed to request VietAir Cargo to place legal and non-commercialized products and not trade goods on their behalf

2.6 Customers are required to provide VietAir Cargo with accurate and verified personal information, including addresses, names, phone numbers, identification, ect. VietAir Cargo is not responsible for delivering to the wrong address or wrong receiver based on your provided information

2.7 Customers have to commit of paying according to the given agreement before and after receiving packages. Please read over our policies and terms of use.

2.8 Customers have to agree to pay any service fee if you chose to use any of our provided services, transport fee, customs tax, ect

2.9 Customers have to carefully package their own items when sending them to our office in the US and sign any required forms

2.10 VietAir Cargo will notify, support, and guide our customers before, during, and after delivering cargo; however, we are not responsible for any situation that we fail to deliver if we are unable to contact the receiver after using your provided information

2.11 VietAir Cargo will issue receipts and declarations for all services. If you still haven’t received them, please contact us immediately so we can further inspect this situation or provide further support

Gambaran Umum Perusahaan AUTO 2000

TRANSPORTATION POLICY & TERMS OF USE:

VietAir Cargo is proud to introduce our transportation policy and terms of use.These policies are prepared according to our operating regulations, foreign sale websites, and international and Vietnamese importation laws. We sincerely thank each of our customers and the feedbacks they’ve provided.

1.1 VietAir Cargo will not accept and transport any prohibited items according to the given import/export laws in the US and VN

1.2 VietAir Cargo strictly follow rules and regulations given by the United States, Vietnam, and international laws

1.3 Contact us with any questions or concerns regarding these prohibited items for more consultation

Article 4: Exclusions of liability

4.1 VietAir Cargo will not accept shipment for illegal products if they’re are on Vietnam and the U.S. customs lists. During unfortunately situations, VietAir Cargo is not responsible for illegally transporting and violating the given laws

4.2 VietAir Cargo acts as an intermediate transporting company and do not directly sell anything to our customers so we are not responsible for selling or inspecting quality products when placing given orders on your behalf

4.3 VietAir Cargo is not responsible for cargo damages and/or transporting time during environmental disasters, such as war, earthquake, disease, ect.

4.4 VietAir Cargo is not responsible for lost or damaged products that are caused or confiscated by customs in the US or VN. Also, we’re not responsible for any wrong product that are delivered to our company and we ordered on your behalf according your given requests, and in cases that we cannot contact you. VietAir Cargo is not responsible for any loss or damage caused by UPS FedEx USPS shipping companies during transportation to VietAir Cargo. For high value shipments, you can purchase insurance directly from FedEx USPS UPS when dropping off.

4.5 We are not responsible for any claim that customers do not have or cannot be proven by invoice, receipts, or other information

4.6 We cannot guarantee safety for products that have liquid, foods that have expiration dates, fragile/glass items, heirloom objects, or non-declarable jewelry and items

4.7 VietAir Cargo is not responsible for inspecting item’s quality, amount, color if customers placed these items by yourself and send it to our office in the US

4.8 VietAir Cargo is not responsible for inspecting nor ensuring item’s quality for products that customers bought through one of our services: Buy US Goods. VietAir Cargo only responsible for counting amount of items that we received at our office

4.9 VietAir Cargo does not guarantee emergency orders to be delivered on time. All goods may be delayed for a variety of reasons that are beyond our control such as aircraft carrier delays, flight delays, customs delays due to multiple lines, …

4.10 VietAir Cargo cannot resolve complaints about defective goods after the receiver has signed and confirmed the receipt. In cases that packages have damaged and/or missing items, please contact us immediately and clearly report information in the receipt

4.11 VietAir Cargo reserves the right to refuse any client’s transaction if it feels inconsistent with or violates the law.

4.12 VietAir Cargo does not guarantee fusible items due to the weather during transportation (e.g., goods with fusible, sticky such as chocolates, gummies, multivitamins …).

Article 6: Shipping surcharge

• Shipping surcharge is a fee that is applicable according to our price lists on our website. We will not make any changes to the surcharge fee once your invoice has been processed

Article 3: Responsibility of VietAir Cargo

3.1 VietAir Cargo (vietaircargo.com) places orders on the behalf of our customers and based on their requests

3.2 We provide consultation for our services and update items’ statuses until all processes are complete for each invoice

3.3 We guarantee placing accurate orders and transporting goods without damage within our committed time frame

3.4 We inspect goods according to the import/export laws before accepting to transport them (except for product’s quality) and inspect the provided product’s link before placing any order on your behalf

3.5 We will not change any price once we’ve sent you a quote or written receipt

3.6 We guarantee customer satisfaction when using our services and other supports, such as completing procedures, customs, and deliver straight to your home

3.7 We will clearly explain any applicable fee, such as shipping, freight, and surcharge costs, before accepting any orders

3.8 We will notify orders’ statuses and resolve any confusion anytime

3.9 We commit to safe delivery procedures and prestige. Absolutely no job change during transportation.

3.10 We will try our best to resolve any complains, welcome feedbacks, and follow our policy accordingly during unfortunate circumstances

3.11 We provide support by contacting sellers on your behalf if you’ve received damaged or wrongly-ordered products that are not the same as their given description (see Article 10)

Article 9: Procedures for sending cargo

9.1 Customers have the responsibility to provide all and accurate sender and receiver information, including first and last name, phone number, addresses, so that our delivery team is able to reach you once cargo is ready to be delivered

NOTE: The receiver has to provide any required proper identification upon receiving delivered packages (CMND or passport) in order to receive packages

9.2 VietAir Cargo will not deliver to individual apartment, dormitory, or corporate office. If you’re planning to have your packages deliver to these restricted areas, please contact us directly so we further assist you

9.3 Packages can only be delivered once since the delivery person will contact the receiver to schedule a time before delivering packages to them. If the receiver cancels the scheduled appointment, packages will be transported back to our office in VN and the receiver has to go to our office to pick up packages. Requests for re-shipping will be subjected to an additional delivery charge.

9.4 Packages will be send using an intermediary domestic carrier if customers live outside of the urban area of Ho Chi Minh City or other provinces. Any incident or problem arising in the delivery of this contract must be communicated directly to VietAir Cargo.

Note: VietAir Cargo can only keep your packages at our office in VN within 7 days. After 7 days counting from the day packages arrived at our office in VN, storage fee will be charged if we cannot contact the receiver or if the receiver refused to accept the package. Storage fee will be charged as 50,000VND per package under 5kg and 100,000VND per package above 5kg. After 30 days of unable to reach the receiver or the receiver refused to accept, packages will be destroy.